Our value proposition is rooted in the simple idea that being an employee-centric organization and employer of first choice will translate to exceptional service delivery and strong customer satisfaction, while ensuring that we recover our costs to deliver the service. Our reason for being is to find meaningful and challenging work for former members of the military and law enforcement. To that end, we offer our Commissionaires opportunities well beyond static guarding, including private investigations, consulting, mobile patrols, and a variety of other security services. Moreover, we are continually monitoring latest developments and technological advancements within the security industry, with the sole intention of developing new opportunities and business lines for our Commissionaires. Our relentless focus on our Commissionaires is one reason we consistently score highly on our employee satisfaction survey.
Because military tradition binds many of our Commissionaires, we have established a corporate culture rooted in camaraderie, shared purpose, and service excellence. We have the highest employee retention rate in the industry, and some of our commercial clients have been with us for over 50 years. More notably, Commissionaires made the list as one of “Canada’s Best Employers” for 2016, 2017, 2018 and 2019 based on Forbes surveys.
Our organizational culture enables us to attract highly qualified guards to serve the needs of our clients. We have a strong reputation for employing very seasoned guards with extensive experience, relative to others in the industry. Because a significant number of our Commissionaires come from military or law enforcement backgrounds, leadership is demonstrated and developed at all levels within our organization, from static guards to the executive management team. We proactively target experienced guards through our recruiting process to carefully scrutinize each candidate to assess whether they will proudly represent our established brand.