Dealing with Difficult People: Basic

$50.00

This is an 8 hour course that covers the basics needed to deal with several different scenarios that can happen when deal interacting with other people. The course will cover the responses that are possible, the use of empathy and understanding. It looks at anxiety levels, compromise vs collaboration and effective communication.

Prerequisites: none

Note: Dates are subject to cancellation or change without notice

*Call for dates and times

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